About this role
Pre Service Scheduler Lead at Aah. Location: Oak Brook or Alabama or Alaska or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Louisiana or Kansas or Kentucky or Maine or Michigan or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming. Role: scheduling patients, mentoring staff, handling escalations Requirements: High school diploma and ~4 years experience in healthcare/contact center/customer service; knowledge of insurance verification, Medicare/HIPAA/EMTALA rules, EPIC, Microsoft Office; ability to lead, train, and handle complex scheduling and escalations. Category: Customer Service Seniority: Mid Level Tools: EPIC, Microsoft Office, Internet Explorer Commitment: Full Time Workplace: Remote Languages: English