About this role
Customer Service Team Leader (m/f/d) at Ppg. Location: Wrocław, Lower Silesian Voivodeship, Poland. Role: leading team, monitoring performance, resolving escalations Requirements: 2+ years leading teams in operational/process-driven environments, fluent English (C1), strong analytical skills, experience with reporting tools (Excel, Power BI a plus), and ability to develop and motivate staff. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Power BI Commitment: Full Time Workplace: Hybrid Languages: English