About this role
Customer 360 Business Lead at GCI Careers. Location: Anchorage, Alaska, United States. Role: defining roadmap, managing backlog, enabling integrations Requirements: 10+ years progressive customer experience/product/systems experience, 4+ years CRM systems support, 2+ years leading cross‑functional projects, high school diploma, strong stakeholder, data, and change management skills. Category: Customer Service Seniority: Senior Level Tools: Outlook, Teams, Word, Excel Certifications: pmp, pgmp, cspo, safe Commitment: Full Time Workplace: Hybrid Languages: English