About this role
IT Service Desk Lead at Performance Food Group. Location: Richmond, Virginia, United States. Role: leading operations, monitoring tickets, coaching analysts Requirements: Associate degree, 3+ years IT support experience, strong ITIL knowledge, service desk KPI experience, ability to lead and coach teams, and excellent communication skills. Category: Information Systems Seniority: Mid Level Certifications: comptia network+, mcdst Commitment: Full Time Workplace: Onsite Languages: English