About this role
Customer Service Team Lead at Indiana University Health System. Location: Indianapolis, Indiana, United States. Role: handling escalations, mentoring team, monitoring workflows Requirements: 7-10 years relevant experience, high school diploma/GED required, associate's degree preferred, leadership and coaching experience, MS Office proficiency, familiarity with customer contact software. Category: Customer Service Seniority: Senior Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English