About this role
Customer Service Team Lead at Indiana University Health. Location: Indianapolis, Indiana, United States. Role: handling escalations, mentoring staff, monitoring workflows Requirements: High School diploma/GED required, Associate's preferred. 7+ years relevant experience, leadership experience preferred, proficiency with Microsoft Word, Excel, PowerPoint, and customer contact software. Category: Customer Service Seniority: Senior Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English