About this role
Director Patient Access Contact Center at BHG Recovery. Location: Dallas, Texas, United States. Role: leading operations, driving transformation, managing performance Requirements: Minimum 5 years leading contact center operations, experience with Salesforce and 8x8, strong analytics and process improvement skills, team leadership, metric-driven performance management; behavioral healthcare experience preferred. Category: Customer Service Seniority: Senior Level Tools: Salesforce, 8x8 Commitment: Full Time Workplace: Onsite Languages: English