About this role
Customer Success Manager, Cyber & Data Resilience at Kroll. Location: Mexico City, Mexico City, Mexico. Role: owning portfolio, driving renewals, orchestrating delivery Requirements: Proven customer success/account management experience in cybersecurity or managed services; ability to drive retention, renewal and growth, lead executive reviews, manage portfolios, and translate technical cyber outcomes into business value. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Monday.com, Jira, CrowdStrike Commitment: Full Time Workplace: Hybrid Languages: English