About this role
Director of Customer Support at Cloudbeds. Location: Europe or North America or South America or Asia or Australia or Africa. Role: leading support, improving metrics, managing escalations Requirements: 8+ years in customer support with 4+ years leading leaders; experience scaling high-volume support, crisis management, hospitality/tech background, deploying AI-assisted support, and strong cross-functional leadership. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English