About this role
Global Support Manager at Questar Auto Technologies. Location: Herzliya, Israel. Role: leading operations, driving automation, owning performance Requirements: 5+ years leading global technical/customer support for software and hardware products; experience with KPIs, SLAs, CSAT, analytics, automation and AI-driven support tools; strong stakeholder and cross-functional collaboration skills. Category: Customer Service Seniority: Senior Level Tools: AI, chatbots, APIs, IoT, cloud platforms Commitment: Full Time Workplace: Hybrid Languages: English