About this role
Associate Consultant at SoftwareOne. Location: Gurgaon, Haryana, India. Role: Provide L2 support, Troubleshoot SBCs, Monitor dashboards Requirements: Experience with AudioCodes/Ribbon SBCs; Teams Voice; SIP; VPNs; PBX and cloud integration; 24x7 support; ITIL Foundations a plus. Category: Information Technology Seniority: Entry Level Tools: Microsoft Teams, Skype for Business, Direct Routing, Cloud PBX, AudioCodes, Ribbon SBCs, SIP, VPNs, QoS/CAC, ITIL Foundations Certifications: ms-700 (teams administrator associate), ms-721 (collaboration communications systems engineer), audiocodes aca Commitment: Full Time Workplace: Onsite Languages: English