About this role
Help Desk Associate at Mount Sinai Medical Center. Location: Miami Beach, Florida, United States. Role: Identifies issues, Escalates tickets, Tracks calls Requirements: 1 year of Service Desk or troubleshooting PCs preferred; Associates degree; A+ and/or Network+ preferred; excellent customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, VPN, IT support software Certifications: a+, network+ Commitment: Full Time Workplace: Onsite Languages: English