About this role
Business Systems Associate at Carrier. Location: New York, New York, United States. Role: support systems, gather requirements, create user stories Requirements: Associates Degree and 2+ years of customer service and Salesforce experience; strong communication skills; Agile/Scrum familiarity. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Five9, CTI, WFM, WFO, Application Server, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English