About this role
A3 Process Associate - Customer care at CAPGEMINI SERVICE SAS. Location: Kolkata, West Bengal, India. Role: handling inquiries, troubleshooting issues, managing relationships Requirements: 1-3 years international contact center experience, graduation required, strong customer service and communication skills, troubleshooting ability, proficiency with Microsoft Excel and MS Office, ability to manage multiple tasks. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English