About this role
Associate, Healthcare & Business Support at Lyft. Location: Nashville, Tennessee, United States. Role: providing support, resolving issues, teaching peers Requirements: 1+ year customer-facing support experience across phone/chat/email; strong written and verbal communication, empathy, problem-solving, and ability to work flexible schedule including nights/weekends/holidays; experience with Zendesk or Intercom is a plus. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Intercom Commitment: Full Time Workplace: Remote Languages: English