About this role
IT Support Specialist I at Northern Illinois Food Bank. Location: Geneva, Illinois, United States. Role: address requests, troubleshoot issues, document resolutions Requirements: Associate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory. Category: Information Technology Seniority: Entry Level Tools: Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory Certifications: a+, network+ Commitment: Full Time Workplace: Onsite Languages: English