About this role
Associate at iSoftStone. Location: New York City, New York, United States. Role: providing support, troubleshooting issues, handling requests Requirements: Early-career IT/customer-support role requiring 2+ years practical experience (including internships), enrollment or recent graduation in an IT-related program, strong problem-solving and communication, familiarity with ticketing and remote support tools, and Microsoft Office proficiency. Category: Information Technology Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, ServiceNow, Jira Service Management, Zendesk, HTML5, CSS3, JavaScript, Browser developer tools (F12) Commitment: Contract Workplace: Hybrid Languages: English