About this role
Customer Care Manager at Allstate Floral Inc.. Location: Cerritos, California, United States. Role: managing team, coaching staff, resolving escalations Requirements: Manage customer care team, supervise service operations, implement quality initiatives, 3+ years managing a team of 6+, Associate degree required (Bachelor's preferred), MS Office/Excel/Outlook proficiency. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English