About this role
CUSTOMER CARE ASSOCIATE - A at Colonial Parking. Location: Washington, District of Columbia, United States. Role: responding inquiries, updating accounts, processing invoices Requirements: Associate degree or 2–4 years call center experience; customer service and CRM familiarity; ability to handle billing/invoice issues, meet inbound volume, and work flexible schedules including some weekends. Category: Customer Service Seniority: Entry Level Tools: Paris, TAD, Ceridian, eColonial.com, PACS, CRM, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English