About this role
Ticket Management Associate at The Millennium Group. Location: Omaha, Nebraska, United States. Role: responding calls, managing tickets, scheduling meetings Requirements: Customer-service focused help desk associate; high-volume phone/email response, ticket creation/dispatch, meeting-space scheduling, MS Office and Windows proficiency; 1–2 years help desk experience preferred. Category: Customer Service Seniority: Entry Level Tools: Infor, ServiceNow, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English