About this role
IT Support Associate at Carnegie Mellon University. Location: Pittsburgh, Pennsylvania, United States. Role: troubleshooting issues, installing software, supporting users Requirements: Associates degree or equivalent; 0-3 years help desk/end-user support experience; ability to support Windows, Linux and Macs; willing to travel occasionally; must pass background check and obtain/maintain Department of War security clearance. Category: Information Technology Seniority: No Prior Experience Required Tools: Windows, Linux, Macs, mobile phones, tablets, audio and video teleconferencing, email clients, office applications, web browsers, Service Desk System, networking Certifications: comptia a+, comptia network+, comptia security+ Commitment: Full Time Workplace: Onsite Languages: English