About this role
Customer Care Associate at Ironmountain. Location: Bogotá, Cundinamarca, Colombia. Role: managing claims, investigating claims, resolving complaints Requirements: Completed bachelor's or associate degree, 1+ year claims/trust & safety experience, weekend availability, strong written/verbal communication and customer rapport, ability to work with distributed teams. Category: Customer Service Seniority: Entry Level Tools: Yelp, Twitter, Instagram, Google My Business (GMB), BBB, Consumer Affairs, GroupOn Commitment: Full Time Workplace: Hybrid Languages: English