About this role
Technicien TOIP H/F at EVERIENCE. Location: Lyon, Auvergne-Rhône-Alpes, France. Role: perform checks, handle incidents, diagnose issues Requirements: Bachelor’s degree (Associates) in IT or telecom; first experience in technical support; knowledge of Cisco ToIP CUCM; familiarity with NICE recording and monitoring; junior profile eager to grow in enterprise telephony solutions; able to diagnose and resolve voice/app incidents. Category: Information Technology Seniority: Entry Level Tools: Cisco Unified Communications Manager (CUCM), NICE recording and monitoring, ToIP (IP Telephony) Certifications: cisco unified communications manager (cucm), nice recording and monitoring solution Commitment: Full Time Workplace: Onsite Languages: French