About this role
Contact Center Specialist at Ventra Health. Location: Clark, Pampanga, Philippines. Role: answering calls, troubleshooting billing, documenting issues Requirements: Associate degree required, 1+ year customer service in high-volume environment, knowledge of EOB and insurance plans, familiarity with ICD-10/CPT, strong software, math, communication, and analytical skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English