About this role
Contact Center Specialist at Ventra Health. Location: Clark, Pampanga, Philippines. Role: answering calls, troubleshooting billing, researching denials Requirements: Associate degree required, 1+ year high-volume customer service experience, knowledge of EOBs and insurance plans, familiarity with ICD-10/CPT, strong math, communication, and computer skills. Category: Customer Service Seniority: Entry Level Tools: ICD-10, CPT Commitment: Full Time Workplace: Onsite Languages: English