About this role
Call Center Supervisor - Digitech - Remote at Sarnova. Location: United States. Role: leading team, handling escalations, monitoring performance Requirements: 5+ years call center/customer service experience, 2+ years supervisory experience preferred; HS diploma required, Associates/Bachelors preferred; proficiency with Microsoft Office; experience with escalations, coaching, and call center metrics. Category: Customer Service Seniority: Senior Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English