About this role
Quality Management I - Customer Support Call Center Associate at Rio Grande. Location: Albuquerque, New Mexico, United States. Role: handling inquiries, processing orders, managing escalations Requirements: 2+ years customer service and sales experience; proficiency with Microsoft Office, CRM tools; strong verbal/written communication, active listening, and de-escalation skills. Category: Customer Service Seniority: Entry Level Tools: HubSpot, SAP, Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English