About this role
Customer Support Associate (FTC) at Indeed Flex. Location: Austin, Texas, United States. Role: resolving tickets, analyzing reports, facilitating communication Requirements: Experience in high-volume customer service or operations, staffing industry preferred; ability to meet KPIs and SLAs; strong communication, organizational and data-analytical skills; flexible to work rota including weekends and nights. Category: Customer Service Seniority: Entry Level Tools: Lucid, Salesforce, GSuite, Zoom, Slack, Notion Commitment: Full Time Workplace: Hybrid Languages: English