About this role
Service Desk Support Engineer at M.S. Walker Inc.. Location: Norwood, Massachusetts, United States. Role: supporting users, setting devices, documenting knowledge Requirements: Strong critical thinking, Windows and Microsoft 365 experience, familiarity with Apple devices, associate degree or equivalent, valid driver\u0002s license, ability to lift technology equipment up to 50 lb, clear communication and organization. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Excel, Word, Microsoft Copilot, Active Directory, Microsoft Entra ID, Intune, Python, PowerShell, ERP, WMS Certifications: comptia a+, network+, security+ Commitment: Full Time Workplace: Hybrid Languages: English