About this role
IT Help Desk Technician II at Western Partitions, Inc.. Location: Columbus, Ohio, United States. Role: answering queries, managing tickets, troubleshooting hardware Requirements: Associates degree or equivalent experience; A+/N+/MCP recommended; strong Windows, networking (TCP/IP, AD, DNS, DHCP, RDS), VPN, hardware/software and mobile device troubleshooting; excellent communication; occasional nights/weekends; local with infrequent travel. Category: Information Technology Seniority: Mid Level Tools: Microsoft Windows, TCP/IP, Active Directory, DNS, DHCP, RDS, client VPN, iPhone, iPad, Android, VOIP Certifications: a+, n+, mcp, comptia, microsoft Commitment: Full Time Workplace: Onsite Languages: English