About this role
Help Desk Associate at Citi Trends. Location: Savannah, Georgia, United States. Role: troubleshooting hardware, supporting stores, logging tickets Requirements: Provide remote and phone support for store POS, MM, networking, wireless, security, HR systems; troubleshoot hardware/software, log and escalate tickets, use MS Office/Windows; available 8AM–10PM seven days a week. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows, Mac OS, SQL, Relational Database, POS Commitment: Full Time Workplace: Onsite Languages: English