About this role
Emerging Product Services, Senior Associate - Support & Org Readiness at Athenahealth. Location: Belfast, Maine, United States. Role: troubleshooting issues, analyzing trends, documenting processes Requirements: 6+ years professional experience; product operations/customer support/analytics background; experience with Salesforce, Jira, Confluence; working knowledge of SQL, Snowflake, BI dashboards; strong analytical, communication, and process documentation skills. Category: Project and Program Management Seniority: Senior Level Tools: Salesforce, Jira, Confluence, SQL, Snowflake, BI dashboards, spreadsheets Commitment: Full Time Workplace: Hybrid Languages: English