About this role
Service Desk Analyst at Union College. Location: Schenectady, New York, United States. Role: assessing problems, resolving incidents, documenting tickets Requirements: Bachelor's degree (or Associate's plus relevant experience), minimum 2 years technical support experience in mixed Windows/macOS environments, ticketing system experience, strong communication and organizational skills. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Linux, ticketing system Commitment: Full Time Workplace: Onsite Languages: English