About this role
Payment Experience Associate, Spanish/Portuguese (Customer Support) at Flywire. Location: Boston, Massachusetts, United States. Role: resolving payments, handling inquiries, mentoring peers Requirements: Bilingual (English + Spanish or Portuguese), 3+ years customer support experience (banking/payments a plus), ability to work US Pacific business hours, strong communication, empathy, and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: WeChat, WhatsApp Commitment: Full Time Workplace: Hybrid Languages: English, Spanish, Portuguese