About this role
Customer Care Professional - US Small Business Servicing at American Express. Location: Taguig City, Metro Manila, Philippines. Role: responding inquiries, analyzing accounts, resolving issues Requirements: Minimum 2 years BPO experience; bachelor’s/associate degree or college undergrad eligible; experience measured on VOC/NPS/CSAT and AHT preferred; B2B/B2C or banking experience preferred; sales/customer-service experience a plus. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English