About this role
Customer Experience Specialist at Sentrilock LLC. Location: West Chester, Ohio, United States. Role: providing support, logging interactions, escalating issues Requirements: High school diploma required; 1+ year customer service experience required; contact center/technical support preferred. Associate's in technology preferred. Proficiency with Microsoft Word, Excel, Outlook; strong communication and troubleshooting skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: French, Spanish, Chinese, English