About this role
Customer Experience Senior Associate at Runna. Location: Denver, Colorado, United States. Role: providing support, troubleshooting issues, creating content Requirements: 2+ years in online/technical customer support (consumer app/SaaS preferred); experience with Intercom, Zendesk or Jira; strong written communication, technical troubleshooting for mobile apps and integrations, and customer empathy. Category: Customer Service Seniority: Entry Level Tools: Intercom, Zendesk, Jira, Strava Commitment: Full Time Workplace: Hybrid Languages: English