About this role
Manager of Guest Services at Hershey Entertainment and Resorts. Location: Hershey, Pennsylvania, United States. Role: supervising operations, managing budget, resolving complaints Requirements: 3+ years related experience with 3+ years supervisory experience; Associate's degree or 5 years relevant experience; must obtain RAMP certification; strong communication and computer skills required. Category: Customer Service Seniority: Mid Level Tools: Property Management Software, Microsoft Office, payroll system Certifications: ramp Commitment: Full Time Workplace: Onsite Languages: English