About this role
Alternance chargé/e du développement de l’expérience client F/H at La Banque Postale. Location: Île-de-France, France. Role: collecting indicators, analyzing gaps, supporting evaluation Requirements: Work-study candidate to collect and report CX indicators, analyze verbatims and complaints, support corrective actions, promote evaluation tools (Feedier, Quality Monitoring), and support CX initiatives. Bac+3 to Bac+5 in marketing/experience client preferred; Office suite proficiency and strong analytical, writing, and synthesis skills required. Category: Marketing Seniority: Entry Level Tools: Feedier, Quality Monitoring, Microsoft Office Commitment: Internship Workplace: Onsite Languages: French