About this role
Senior Associate, Service Desk at Aresmgmt. Location: New York City, New York, United States. Role: resolving issues, mentoring engineers, developing automation Requirements: 7+ years supporting enterprise technology environments; advanced Windows and Microsoft 365 troubleshooting; experience with Intune, Active Directory/Entra ID, ServiceNow, BeyondTrust; PowerShell and automation experience preferred. Category: Information Technology Seniority: Senior Level Tools: Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Entra ID (Azure AD), Microsoft Intune, iOS, Android, SCCM, ServiceNow, BeyondTrust, PowerShell, Copilot Commitment: Full Time Workplace: Onsite Languages: English