About this role
MSS Associate Member Services Representative at Ncsecu. Location: Rocky Mount, North Carolina, United States. Role: responding inquiries, processing accounts, educating members Requirements: Provide member service via phone and digital channels, handle account services, new deposit origination, card and digital support; complete core training; maintain confidentiality and KPI standards. Category: Customer Service Seniority: No Prior Experience Required Tools: CXone, MARGO Platform, MARGO Teller Commitment: Full Time Workplace: Onsite Languages: English