About this role
Customer Care Associate - Medicaid Team, Geisinger Health Plan (must reside in Eastern Standard Time Zone) at Geisinger. Location: Pennsylvania, United States. Role: answering questions, resolving concerns, documenting inquiries Requirements: High school diploma/GED required; 1 year customer service experience preferred; call center and computer literacy; reliable high-speed wired internet and dedicated workspace; strong communication and organizing skills. Category: Customer Service Seniority: Entry Level Tools: Call Center Technologies, VPN Commitment: Full Time Workplace: Remote Languages: English