About this role
Contact & Command Center Associate at Whataburger. Location: San Antonio, Texas, United States. Role: resolving issues, troubleshooting systems, documenting incidents Requirements: High school diploma/GED, strong communication and troubleshooting skills, ability to manage multiple priorities in SLA-driven environment, working knowledge of PCs/systems, strong documentation and flexibility for extended hours. Category: Customer Service Seniority: Entry Level Tools: POS, BOS, KDS, PCs, ticketing systems, service management tools, mobile apps, online ordering Certifications: comptia a+, network+ Commitment: Full Time Workplace: Hybrid Languages: English