About this role
Process Associate - Collections at Genpact. Location: Kolkata, West Bengal, India. Role: collecting invoices, resolving disputes, reporting portfolios Requirements: Bachelors degree (business/communication/IT/marketing/hospitality) and skills in accounts receivable collections, dispute research, customer communication, and collections analytics; English proficiency C2. Category: Customer Service Seniority: Entry Level Tools: LinkedIn Learning Certifications: cdp, professional customer service Commitment: Full Time Workplace: Onsite Languages: English