About this role
Customer Care Associate at AXA Hong Kong and Macau. Location: Hong Kong, Hong Kong, Hong Kong. Role: handling inquiries, resolving complaints, documenting inquiries Requirements: Secondary/DSE graduate, 2+ years customer service experience preferred (fresh grads welcome). Pass IIQE Paper 1,3,5 preferred. Knowledge of life and medical insurance products, strong communication in English and Chinese, MS Word/Excel skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Chinese Word Processing Certifications: iiqe paper 1, iiqe paper 3, iiqe paper 5 Commitment: Full Time Workplace: Onsite Languages: English, Chinese