About this role
IT Service Desk Associate at Kennesaw State University. Location: Kennesaw or Marietta. Role: responding requests, troubleshooting issues, documenting tickets Requirements: High school diploma and two years technical support or customer service experience; proficiency with Windows, Mac, mobile OS, Microsoft Office and Adobe Creative Cloud; strong communication and troubleshooting skills; ability to mentor others. Category: Information Technology Seniority: Entry Level Tools: Windows, Mac, mobile operating systems, Microsoft Office, Adobe Creative Cloud, ITSM Commitment: Full Time Workplace: Onsite Languages: English