About this role
Associate - Customer Services, Non-T1 Service at SBIC External Career Site. Location: Chennai, Tamil Nadu, India. Role: handling calls, resolving queries, ensuring compliance Requirements: Handle inbound/outbound credit card calls, resolve customer requests and complaints to SLA, meet KPIs (AHT, FRT, CSAT), and follow process documentation. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English