About this role
Temporary Aftercare Associate (Bilingual – Spanish/English) at Anthos Home. Location: New York, New York, United States. Role: conducting check-ins, answering calls, documenting notes Requirements: Bilingual English/Spanish required; 1-2 years customer service experience; phone outreach, referrals, documentation in Salesforce; proficiency in Microsoft Word and Excel; trauma-informed and de-escalation skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Salesforce, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English, Spanish