About this role
IT Service Desk Manager at Trillium Health Resources. Location: North Carolina or United States. Role: developing strategy, designing services, managing service Requirements: Associate's or Bachelor's in IT (or equivalent) with 3/1 years experience respectively; PC hardware/software troubleshooting, TCP/IP, Windows and Microsoft Office proficiency; valid driver's license; NC residence; ability to travel locally. Preferred: supervisory experience and certifications such as PMP, ITIL v3, CCNA/CCNP, MCSE, AWS, or Azure. Category: Information Technology Seniority: Mid Level Tools: Windows 10, Microsoft Office 2019, M365, Cisco Telepresence, Azure, AWS, TCP/IP, Mobile Device Management (MDM) Certifications: itil v3, pmp, ccna, ccnp, mcse, aws, azure Commitment: Full Time Workplace: Remote Languages: English