About this role
Associate at Wipro. Location: Mumbai, Maharashtra, India. Role: resolving issues, documenting queries, assisting clients Requirements: Provide technical support, manage transactions to quality standards, field client calls/emails, document and track queries, meet SLAs, use RAVE, escalate issues as needed. Category: Customer Service Seniority: Entry Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English